Terms & Conditions Parti Plastering 

Parti Plastering
 
Terms & Conditions of Service
 
Last updated: 20 January 2026
These Terms & Conditions apply to all quotations, bookings, and work carried out by Parti Plastering (“we”, “us”, “our”) for domestic and commercial customers (“you”, “your”). They form the agreement between you and us unless replaced by a written contract signed by both parties.
Business details
Parti Plastering (registered address): 20 Fielding Ave, Poynton, Stockport, SK12 1YX, United Kingdom
Telephone: 07943 007079
Email: hello@partiplastering.co.uk
Website: www.partiplastering.co.uk
 
1) Quotations & Scope of Work
1.1. We will provide a quotation based on the information available at the time (site visit, photos, measurements, or your description).
1.2. The quotation covers only the work described within it (“Scope of Work”). Any additional work is treated as a variation (see Section 6).
1.3. Unless stated otherwise, quotations are valid for 30 days.
 
2) Booking, Deposits & Start Dates
2.1. A booking is confirmed when you accept our quotation in writing (email/WhatsApp is fine) and any agreed deposit is paid.
2.2. If a deposit is required, the amount and due date will be stated on the quotation/invoice.
2.3. Start dates are estimated and may move due to factors outside our control (see Section 7). We will keep you informed.
 
3) Payments
3.1. Payment terms will be stated on the quotation/invoice. Unless otherwise agreed:

• Domestic jobs: payment is due on completion (or staged payments for larger works).

• Commercial jobs: payment terms are as stated (typically 7–30 days).
  3.2. Late payments may incur reasonable recovery costs and statutory interest where applicable (commercial).
  3.3. We may pause work if payments become overdue.
   

4) Staged Payments (Larger Projects)
4.1. For larger or multi-day projects, we may agree staged payments (e.g. deposit, midway, completion).
4.2. Stages will be clearly set out in writing before work begins.
 
5) Customer Responsibilities (Access, Prep & Safety)
To keep work efficient and safe, you agree to:
5.1. Provide safe access to the work area during agreed hours (including parking/loading where possible).
5.2. Ensure the area is clear of valuables, fragile items, and furniture unless we’ve agreed otherwise.
5.3. Ensure utilities (water/power) are available if required.
5.4. Tell us about known hazards (asbestos, loose ceilings, hidden pipes/cables, unstable surfaces).
5.5. Keep children and pets away from work areas for safety.
 
6) Variations (Changes to the Job)
6.1. If you request changes, or if we discover additional work needed once surfaces are opened up, we will explain the options and any cost/time impact.
6.2. Variations must be approved by you before we proceed (written confirmation is ideal).
6.3. Variations may affect completion timelines.
 
7) Delays & Unforeseen Issues
7.1. We are not responsible for delays caused by circumstances outside our reasonable control, including but not limited to:

• hidden defects (blown plaster, damp, failed backgrounds, artex issues)

• customer changes/late decisions

• restricted access

• extreme weather (where relevant)

• material supply issues
  7.2. If delays occur, we’ll communicate promptly and agree a revised schedule where possible.
   

8) Drying Times, Decoration & Finish Expectations
8.1. Plaster and jointing compounds require drying time. Drying varies with ventilation, temperature, and humidity.
8.2. We are not responsible for decoration issues caused by painting too early or insufficient mist-coating/priming.
8.3. Unless stated otherwise, our finishes are to a professional standard suitable for decoration under normal lighting. Critical inspection under strong raking light may show minor imperfections that are within standard tolerance.
 
9) Snagging & Defects
9.1. You must inspect the work on completion (or as soon as reasonably possible) and notify us of any issues within 7 days.
9.2. We will return to rectify genuine workmanship defects within a reasonable time.
9.3. This does not cover defects caused by: building movement, damp/leaks, structural issues, other trades, impact damage, or poor decoration practices.
 
10) Guarantees
10.1. We guarantee our workmanship for 12 months from completion, provided the substrate/background is sound and there are no external causes (damp/structural movement).
10.2. Materials are covered by the manufacturer’s warranty where applicable.
 
11) Materials & Ownership
11.1. All materials supplied remain our property until paid in full.
11.2. Where you supply materials, you are responsible for suitability and quality. Delays or failure due to customer-supplied materials are not our liability.
 
12) Cancellations & Consumer Rights
12.1. Consumer customers (domestic) who book at a distance (online/phone) may have a legal right to cancel within 14 days under the Consumer Contracts Regulations.
12.2. If you request work to start within the 14-day cooling-off period, you may be asked to confirm this in writing. If you cancel after work has started, you may be charged for work completed and materials ordered.
12.3. Deposits may be non-refundable where we have allocated time, turned down other work, or ordered materials specifically for your job—this will be stated at booking.
 
13) Damage & Liability
13.1. We take care to protect your property, but plastering and building work is dusty and may involve existing fragile surfaces.
13.2. We are not liable for pre-existing defects, hidden issues, or damage caused by unstable backgrounds.
13.3. Our liability is limited to the value of the work carried out, except where the law requires otherwise (e.g. death/personal injury caused by negligence).
 
14) Insurance
14.1. We carry appropriate business insurance. Proof can be provided on request.
 
15) Photos & Marketing
15.1. We may take before/after photos for quality records.
15.2. We will not publish identifiable photos of your home/address without your permission. If you prefer no photos at all, tell us before work begins.
 
16) Complaints & Dispute Resolution
16.1. If you’re unhappy, please contact us first so we can put it right.
16.2. We aim to resolve complaints quickly and fairly.
16.3. If a dispute cannot be resolved informally, both parties agree to consider mediation before court where reasonable.
 
17) Governing Law
17.1. These Terms are governed by the laws of England & Wales, and disputes are subject to the courts of England & Wales.
 
18) Changes to These Terms
18.1. We may update these Terms occasionally. The version in force is the one provided at booking/available on our website at the time you engage us.